You may cancel any scheduled Care for a full refund up to 72 hours before the scheduled time. Cancellations within 72 hours of the scheduled Care incur a fee equal to 50% of the prepaid amount up to a maximum of $95.
Still have questions?
Connect with our customer success team for answers.
Click the messenger button located in the bottom right corner of your screen.
Or, email us:
We’ll get back to you within 48 hours.
