I don't recognize a charge from Be:Seen

What to do if you see a charge you don't recognize or didn't authorize
Written by BeSeen Health Support
Updated 1 week ago

Sorry about that, we'll look into it right away. Reply in the chat with:

  • the amount
  • the date it posted
  • the last 4 digits of the card
  • the name the charge shows on your statement

Please don't send your full card number.

A person on our team will find the charge and get back to you in the chat, usually within 1 business day. If you booked with a practice through Be:Seen, your statement may show the practice's name rather than ours.

Be:Seen doesn't sell vitamins, supplements or any other products. We only charge for visits and services you book with a provider on Be:Seen. If the charge is for a product, it isn't from us, and your card company can help you dispute it.

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