Save a payment method and pay for a visit

How to add a card, and when you're charged for a visit.
Written by BeSeen Health Support
Updated 1 day ago

Your card is handled securely by Stripe. Be:Seen never stores your full card number.

Add a card

  • Add a card while you book, or ahead of time from Profile Settings > Payments.
  • Set a default card. You can add, replace or remove cards anytime.

When you're charged

  • If your visit is within 72 hours, your card is charged when you book.
  • If your visit is further out, it's booked right away and your saved card is charged automatically about 72 hours before the visit. You don't need to do anything.
  • You'll get an email when the payment goes through.

Paying an invoice yourself

Sometimes a practice sends you an invoice directly, or an automatic payment doesn't go through. Go to Payments and select Pay Now on the invoice.

Tips

  • Keep your default card up to date so the automatic charge goes through.
  • Saved cards make future bookings faster.
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