Add providers and office staff

Get your whole team into Be:Seen so the front desk can book on their behalf and providers show up correctly to patients.

Add a provider

1. Go to Business > Providers.
2. Adding a provider opens a drawer with three steps: Profile, Services, then Availability. Services and Availability start locked.
3. Add the provider and fill in their profile: name, photo, bio, and credentials (education, board certifications, licenses), plus their specialties and categories.
4. Save. Services only unlocks once the profile has saved.
5. Set their consultation pricing and durations for in-person and telemedicine. Enable at least one consultation type. With none enabled, Availability never unlocks and the provider is saved as In Review, so patients cannot book them.
6. Save, then set their availability (see Set your availability and time off).

Add office staff

1. Go to Business > Office Staff.
2. Add the staff member with their name and email.
3. Choose their role, Admin or General, which controls what they can access.

Tip: office staff can manage bookings and the day-to-day without needing full admin access. Use General for front-desk roles and Admin for practice managers.